Terms & Conditions

Welcome to Luxe Haven. By accessing or purchasing from our website https://luxehavendecor.store/ , you agree to the following Terms and Conditions. Please read them carefully before using our site or placing an order.

1. General Information

This website is operated by Luxe Haven, a UK-based home and lifestyle brand.
Throughout the site, “we”, “us”, and “our” refer to Luxe Haven.
By using our website, you agree to comply with these Terms and Conditions and all applicable UK laws and regulations.

2. Eligibility

To make a purchase, you must be at least 18 years old and provide valid and complete information during checkout.

3. Products and Availability

We strive to ensure all product information, pricing, and stock availability are accurate. However, errors may occasionally occur.
We reserve the right to:

Correct any errors or omissions
Update or change product details
Discontinue items without prior notice

Colours and images are displayed as accurately as possible but may vary slightly due to screen settings.

4. Pricing and Payments

All prices are listed in GBP (£) and include applicable UK VAT unless otherwise stated.
We accept major debit/credit cards, PayPal, and other secure payment methods available at checkout.
Payments are processed securely via trusted third-party gateways; we do not store payment details.

5. Shipping and Delivery

Delivery times and costs are displayed at checkout.
While we aim to deliver orders promptly, unforeseen delays may occur. Luxe Haven is not liable for delays caused by courier services, customs, or events beyond our control.

For details, please refer to our Shipping Policy.

6. Returns and Exchanges

We offer returns within 14 days of delivery for eligible items.
Returned products must be unused, in original condition and packaging.
Please review our Return & Exchange Policy for full details.

7. Intellectual Property

All content on this website — including text, images, logos, and designs — is the property of Luxe Haven and protected under UK copyright law.
You may not reproduce, distribute, or use any content without our prior written consent.

8. Limitation of Liability

While we strive for accuracy and quality, Luxe Haven will not be liable for:

Any indirect, incidental, or consequential damages
Losses arising from use or inability to use our website or products
Our total liability shall not exceed the amount paid for the item purchased.

9. Privacy

Your privacy is important to us. Please review our Privacy Policy to understand how we collect and use your information.

10. Governing Law

These Terms and Conditions are governed by and interpreted in accordance with the laws of England and Wales.
Any disputes will be subject to the exclusive jurisdiction of the UK courts.